Withdrawal policy
This translation is provided for your convenience. Only the German version is legally binding.
Your right of withdrawal as a consumer and the way to cancel a real estate agent contract online.
Contents
Withdraw online
You can declare your withdrawal directly here on this page, without a letter and without a form to print out. Simply fill out the withdrawal form; we will confirm receipt by email.
Declare withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
SIK Immobilienkontor GmbH
Schwanenwik Immobilienkontor
ABC-Straße 10
20354 Hamburg
Phone: +49 40 21064884
Email: briefkasten@schwanenwik.de
You can also exercise your right of withdrawal online via the withdrawal function provided on this page and in the footer of our website under “Withdraw from contract”. If you use this online function, we will immediately send you a confirmation of receipt on a durable data carrier (e.g. by email) containing information about the content of your withdrawal declaration as well as the date and time of its receipt.
You can also exercise your right of withdrawal online via the withdrawal function provided on this page and in the footer of our website under “Contract withdrawn”. If you use this online function, we will immediately send you a confirmation of receipt on a durable data carrier (e.g. by email) containing information about the content of your withdrawal declaration as well as the date and time of its receipt.
To maintain the withdrawal period, it is sufficient to send the notification about exercising the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we will immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract, refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us). For this refund, we will use the same payment method that you used for the original transaction, unless you have expressly agreed to something else. In no case will you be charged for this refund.
If you withdraw this contract, we will immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal of this contract, refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us). For this refund, we will use the same payment method that you used for the original transaction, unless you have expressly agreed to something else. In no case will you be charged for this refund.
If you have requested that the services commence during the withdrawal period, you must pay us an appropriate amount that corresponds to the proportion of the services already provided up to the date on which you inform us of your exercise of the right of withdrawal in respect of this contract, compared to the total scope of the services provided in the contract.
In the case of a contract for the provision of services that obliges you to pay a price, your right of withdrawal expires upon complete provision of the service if, before the provision began, you
expressly agreed that we would begin providing the service before the end of the withdrawal period, and
- confirmed your knowledge that your right of withdrawal expires upon complete performance of the contract by us.
- Their knowledge of this has confirmed that your right of withdrawal expires upon full contract fulfillment by us.
End of withdrawal policy
(If you want to withdraw from the contract, please complete this form and return it to us.)
To
I/We (*) hereby withdraw from the brokerage contract concluded by me/us (*) for the provision of brokerage services relating to the property described below.
SIK Immobilienkontor GmbH
Schwanenwik Immobilienkontor
ABC-Straße 10
20354 Hamburg
Phone: +49 40 21064884
Email: briefkasten@schwanenwik.de
I hereby withdraw (*) the brokerage agreement concluded by me/us (*) for the provision of brokerage services regarding the property described below.
Property / property name: ______________________________
Reference / exposé no.: ______________________________
Contract concluded on: ______________________________
Name of the consumer(s): ______________________________
Address of the consumer(s): ______________________________
Signature of the consumer(s) (only for notification on paper): ______________________________
Date: ______________________________
(*) Delete as appropriate.